UK and Republic of Ireland Service Plans for Bio30+ Series of Amino Acid Analysers
For the UK and Republic of Ireland Biochrom Bio30+ instrument customers, we offer three levels of service plans for your Amino Acid Analyser, the Silver, Gold, and Platinum Plans. All three plans include two pre-scheduled preventative maintenance visits which include all parts, labor, and travel costs. Depending on the service plan, discounts on consumable items and additional repair visits are included. We also offer an annual preventative maintenance (PM) plan.
| Service Options Biochrom AAA | PM Plan | Silver Plan | Gold Plan | Platinum Plan |
| Part number | 80-2116-06 | 80-6001-18 | 80-2116-07 | 80-6000-08 |
| Preventative maintenance visits | 1 | 1 | 2 | 2 |
| All travel & labour | Limited to the PM visit |
Yes |
Yes |
Yes |
| Hardware/Software phone support line |
Yes |
Yes |
Yes |
Yes |
| Standard parts included (excluding lamps, vials & autosampler needles) | PM kit only |
Yes |
Yes |
N/A |
| All parts included (excluding vials) | N/A | N/A |
Yes |
|
| Unlimited breakdown visits |
Yes |
Yes |
Yes |
|
| Fast swap out replacement for autosampler breakdown |
Yes |
Yes |
||
| 10% discount on chemicals & consumables |
Yes |
Yes |
Yes |
|
| Priority response on call outs within 48-72 hours |
Yes |
Yes |
||
| One column cleaning per year included |
Yes |
|||
| One user training course place per year included |
Yes |
Contact:
Reach out to our team: https://www.harvardbioscience.com/contact-us/customer-contact-form
Schedule a call: https://go.oncehub.com/BiochromSales
For more information, please download the service brochure.
Comments
0 comments
Please sign in to leave a comment.