IQ/OQ Services for Bio30+ Series of Amino Acid Analyzers
In addition to the service plans, Biochrom also provides Installation Qualification/Operational Qualification (IQ/OQ) for your AAA instrument. Implementing IQ/OQ for the hardware/software running the Bio30+ AAA instruments ensures that the software functions correctly and reliably, thereby enhancing the precision, accuracy, and overall reliability of the AAA. This leads to improved QC, regulatory compliance, and process optimization.
IQ/OQ includes:
- IQ/OQ Service
- IQ/OQ document
In the table below are the available IQ/OQ service plans in your region:
IQ/OQ Documentation Part Number | US | UK |
IQ/OQ for AAA with Biosys software | 80-6000-31 | |
IQ/OQ for AAA with Phoenix software | 80-6003-40 | 80-6003-40 |
IQ/OQ for AAA Service | 80-6003-34 | 80-5001-02 |
For all non-US and non-UK customers, please contact your local Biochrom representative for additional information about scheduling an onsite IQ/OQ for your AAA instrument.
Customized Service Solutions
As an alternative to the service plans above, collaborating closely with you, we'll craft a tailored plan addressing your unique service requirements. Customized options encompass periodic operational qualification, preventive maintenance visits, or comprehensive site coverage.
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Installation
For instruments needing installation, a Harvard Bioscience trained Field Service Engineer will provide on-site service for proper setup, assembly, and testing. -
IQ/OQ (Installation Qualification/Operational Qualification)
A Harvard Bioscience trained Field Service Engineer will provide IQ/OQ services employing factory designed protocols. You can be assured of proper instrument qualification. -
Preventive Maintenance
This service prevents breakdowns, extends instrument life, and maintains peak performance, available on demand or included in a service agreement.
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Equipment Relocation Services
When relocation is needed, some instruments may need disassembly and reassembly. Harvard Bioscience offers assistance for this process. Upon arrival at your new location, we conduct all necessary checks, tests, repairs, and recertification to factory standards for your instrument.
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Repair Service
When repair service is required, reach out to Harvard Bioscience Technical Support, who will assess your instrument's application and functionality. A service quotation will be provided based on current repair rates.
Service Plans:
- US Service Plans: *See AAA_US_Service_Brochure below*
- UK and Europe Service Plans: *See AAA_UK_Service_Brochure below*
Contact:
- Reach out to our team: https://www.harvardbioscience.com/contact-us/customer-contact-form
- Schedule a call: https://go.oncehub.com/BiochromSales
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