US Service Plans for Bio30+ Series of Amino Acid Analyzers
For US Biochrom Bio30+ instrument customers, we offer two levels of service plans for your Amino Acid Analyzer, the Premier and Elite Plans. Both plans include two pre-scheduled preventative maintenance visits which include all parts, labor, and travel costs. Depending on the service plan, discounts on consumable items and additional repair visits are included. We also offer an annual preventative maintenance (PM) plan.
| Service Options Biochrom AAA | PM Plan | Premier Plan | Elite Plan |
| Part number | 80-2119-94US | 80-2119-96US | 80-2119-97US |
| Preventative maintenance visits | 1 | 2 | 2 |
| Repair visits | 1 | 4 | |
| Additional repair visit discount | 15% | 20% | |
| Remote hardware/software support |
Yes |
Yes |
Yes |
| Consumable parts discount (excludes columns) | 10% | 20% | |
| Priority response on call outs within 48-72 hours |
Yes |
Yes |
|
| 3-Day Holliston MA training course discount | 20% | 1 course per year | |
| *On-stie user training discount | 20% | 30% | |
| Column repacking services discount | 1 repacking |
*To be scheduled at time of PM visit
Contact:
Reach out to our team: https://www.harvardbioscience.com/contact-us/customer-contact-form
Schedule a call: https://go.oncehub.com/BiochromSales
For more information, please download the service brochure.
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