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FAQs & Troubleshooting

General FAQs

  • Is Biochrom software affected by the Log4j 2 and Log4j 1 vulnerability?
  • Can service support be arranged if there are no trained personnel at my local distributor?
  • Can service manuals and maintenance information be obtained?

Amino Acid Analysis FAQs

  • Bio30+ Series of Analyzers US Service Plans
  • Biochrom Amino Acid Analysis User Training Courses
  • What is the content of the AAA training courses proposed by Biochrom?
  • Problems with Power Supply and the use of Uninterruptible Power Supplies (UPS)
  • How does an Amino Acid Analyser work?
  • What is the shelf life of AAA buffers and reagents?
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