This section provides information on our service contract options, instrument installation, IQ/OQ Installation Qualification, and extended warranty options.
Amino Acid Analysers Service Contracts
Biochrom offers a range of affordable service options for your Bio30+ Amino Acid Analyser (UK/Ireland and USA customers only).
The Biochrom AAA Fully Comprehensive Maintenance Contracts are our most comprehensive support coverage for labs requiring high sample throughput and maximum uptime. They include pre-arranged visits to perform full system service as per instrument service schedule with subsequent test of chromatography and all parts and labor costs (excluding consumables). Contract customers also benefit from a 10% discount on any consumables and chemicals and a priority response in case of breakdown.
For labs seeking a balance between essential support and cost, we offer single Preventative Maintenance Visits. These include a full system service and subsequent test of chromatography. For details on this, please download the appropriate Service Brochure below.
Spectrophotometer Service Contracts
Biochrom is also pleased to offer annual on-site preventative maintenance solutions for our Biochrom Spectrophotometers UV/VIS range of instruments in various regions. For details on this, please contact us.
Biochrom has the validation products and expertise necessary to meet your lab compliance commitments.
IQ/OQ documentation covering instrumentation and software is available for our AAA and Biochrom Spectrophotometers UV/VIS ranges and our fully trained engineers have the expertise to complete the process for you.
Our extended warranty options provide affordable protection against unscheduled instrument servicing costs. For details on these and to discuss your options, please contact the technical support team.